How Services Close the Gap in Unified Endpoint Management

October is National Cybersecurity Awareness Month in the U.S., so it’s the perfect time to reflect on the evolving problems faced in securing corporate mobile devices. As one of the most critical arenas for security, mobility is a tough landscape to secure as technologies become increasingly connected. While mobile security tools and software like Unified Endpoint Management (UEM) have made marked advancements in protecting company data, they also bring with them a wave of new challenges.   

The Gap in Unified Endpoint Management 

UEM tools are key in helping organizations get a handle on the variety of devices out there, but they aren’t without their flaws. For example, front-end setup can be such a burden that security improvements can be delayed for months – or even years.  

Solutions often need heavy customization and are difficult to scale, especially when IT leaders need to secure a vast variety of phones, iPads, and laptops alongside a slew of IoT devices. Many companies find themselves juggling different UEM platforms just to cover their bases, which leads to design, implementation, and integration headaches. And of course, the constant threat of security breaches and the pressure to stay compliant only compounds complexity. 

In a newly released paper, analyst firm ZK Research explores these issues and brings forward options to fill the logistical gaps in unified endpoint security. Check out their advice.

How Managed Mobility Services Close the Gap 

As ZK Research explains, Managed Mobility Services (MMS) can step in to create the right launch pad for UEM, enabling faster results. MMS can act as that full-package deal that covers everything—from security and initial solution design and integrations to day-to-day device management, security updates, and cost control.  

By pairing IT support services with UEM software from a single provider, organizations can speed up critical security updates and maintain consistent security policies – not to mention streamline vendor management. This approach helps IT leaders remove the workloads from their internal resources and shift their focus back to strategy rather than getting stuck in the operational details. Get more mobile security best practices

Research confirms that mobile device management services deliver security advantages. A study from Vanson Bourne shows 88% report that their managed mobility service gives them tighter security.  

The key takeaway: If you want to simplify your mobile security and UEM upgrades while staying agile, combining UEM with MMS is your best bet. 

Don’t miss ZK Research’s report. You’ll get: 

  • The latest trends in mobile security, including the cost of mobile incidents 
  • Guidance on how to draw the line between standard and advanced UEM features 
  • Tangible advice for overcoming the shortfalls of UEM solutions 

Free Download 

How a Healthcare Provider Strengthened Mobile Security with Tangoe 

Did you know that leading cognitive assessments can detect the early onset of dementias like Alzheimer’s? This is the mission of one healthcare provider, which uses more than 400 Apple® iPads® to evaluate its patients.  

With the quality of patient care relying on device uptime and HIPAA compliance contingent upon device security, business leaders at this healthcare company were hyperaware of the shortcomings of their existing UEM platform and mobile device management service. That’s when they turned to Tangoe for help.  

Tangoe’s full menu of UEM support services provided everything they needed to uplevel security by migrating the company from their existing Jamf Now® UEM platform to Jamf Pro®.  

Key results included: 

  • No disruptions to existing security measures or the customer experience during the UEM migration process 
  • The creation of a custom workflow to automatically wipe data and reset devices to prevent sensitive patient data from being potentially seen outside of the organization  
  • 50% increase in device management efficiency, boosting their confidence in security and compliance 

“Tangoe took the lead, building the migration process and security policies for HIPAA, so we could hit the ground running and deliver on our go-live date,” explained the Sr. Director of Customer Experience, at the healthcare company. “Our previous provider simply couldn’t do everything that Tangoe does. From hitting SLAs to exceeding expectations, all of Tangoe’s services have been outstanding.”   

Read the full story. 

Why Trust Tangoe for UEM Software and Managed Mobility Services?   

  • Comprehensive UEM services: Solution design, integration, and migration as well as mobile device & PC management across every phase of the lifecycle 
  • Wide Compatibility: UEM software from industry leaders like Microsoft Intune®, IBM Security® and many more, and solutions that work with all operating systems as well as MacOS and Windows 10 connected endpoints   
  • 14M endpoints under management: Tangoe handles more devices globally than any other provider 
  • Years of UEM experience: our team has successfully managed various UEM client infrastructures, providing proven expertise in ensuring optimal performance, security, and compliance 

When you’re ready to step up your mobile security talk to Tangoe.