As we close out 2024, I’m proud to reflect on a year of measurable growth, innovation, and success for Tangoe. This year, we continued to focus on what matters most: delivering real value to our clients. From enhancing our solutions to driving better business outcomes, Tangoe has helped businesses simplify IT expense management and achieve more.
2024 Highlights: Innovations that Delivered Value
This year, we achieved several milestones that underscore our commitment to innovation and customer success:
- Hybrid Cloud Optimization: Expanded Tangoe One Cloud expense management solution to support private cloud environments, empowering clients to optimize their hybrid cloud strategies and reduce costs
- AI-Powered FinOps: Introduced our 14th patented AI capability for FinOps, delivering even greater precision for cloud optimization
- New Mobile Store: Launched an enhanced ecommerce experience in Tangoe One Mobile, making it easier for employees to procure devices within company guidelines
- Stronger Mobile Security: Added standalone Unified Endpoint Management services to meet growing client demand for mobile security options
- Award-Winning Service: Earned two Stevie® Awards for Best Technical Support (Gold) and Customer Service Department of the Year (Bronze), recognizing our dedication to superior client experiences
- Recognition for Cloud and Mobile Excellence: Honored with the 2024 Stratus Award for Top Cloud Managed Service and named Mobile Device Management Provider of the Year by Mobile Breakthrough.
- New Patented AI Capabilities: Exclusive rights to a self-modifying AI bot for telecom invoice discovery
Delivering Superior Client Outcomes
At Tangoe, our success is measured by the success of our clients. Here’s how we delivered in 2024:
- $245M in Savings: We helped our clients save over $245 million on mobile and telecom expenses, reinforcing the tangible impact of our solutions
- 99.7% Order Accuracy: Processed over 1 million telecom and mobile service orders with industry-leading accuracy, driving operational efficiency
- Faster Invoice Processing: Reduced client invoice processing time by 10% and cut late payment charges by 33%, delivering immediate financial benefits
Simplifying ROI with New Savings Guides
This year, we launched a series of savings guides to help businesses calculate their potential ROI with Tangoe. These guides use standard formulas to demonstrate how our solutions save time and money—whether through automating telecom procurement, managing mobile services, or auditing cloud invoices. You can explore all of the savings guides here.
Advancing Cloud Optimization through FinOps
In 2024, we deepened our engagement with the FinOps Framework, an industry standard for managing cloud financials. Here’s what we accomplished:
- Sharing Expertise: At the annual FinOps X event, Tangoe’s Paolo Sellari and a client partner shared their journey, offering practical insights on visibility challenges and cloud cost management
- Certifying Experts: We certified 70% of our cloud leaders as FinOps Practitioners or Engineers, ensuring clients have access to trusted experts in cloud financial management
- Driving Data Standardization: Adopted the FinOps FOCUS standards, enabling clients to compare costs across cloud providers with greater accuracy and ease.
IT Expense Management: Looking ahead to 2025
As we approach Tangoe’s 25th anniversary, we’re excited to build on our momentum. Here’s a glimpse of what’s ahead:
- Automating more expense and asset management processes, with a focus on inventories, invoices, contracts, and orders
- Expanding AI capabilities to deliver deeper insights and smarter recommendations
- Growing our ecosystem of technology integrations to meet evolving client needs
- Strengthening our consulting expertise across more IT domains
We’ll also continue to invest in what makes Tangoe exceptional: our people. By deepening community connections and fostering a culture of innovation, we’ll ensure Tangoe remains a trusted partner for years to come.
Thank you to our clients, partners, and employees for making 2024 a year to remember.
Here’s to even greater success in 2025!