Controlling IT costs was the issue of the day at a global manufacturer, where IT financial managers were lacking clear visibility into the company’s network services, mobile device usage, and communications expenses. Through the years, the manufacturer acquired a large portfolio of telecom assets and cloud infrastructure services, and its growing list of providers made financial management difficult.
total savings
mobile savings
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The manufacturer partnered with Tangoe to gain better visibility and control over their IT expenditures. To help rationalize costs and determine which services were still active and necessary, the Tangoe Advisory Services team performed an audit, evaluating services across all North American locations to ensure each expense was contributing value to the business.
The solution established an up-to-date inventory of all telecom, mobile, and cloud costs. The Tangoe One expense management platform aided in identifying and optimizing services for the company’s fixed telecom network, mobile fleet, and cloud infrastructure.
This single source of truth helped the manufacturer:
This laid the groundwork to help the manufacturer turn insights into dollars saved. Tangoe identified how effectively the company was using its services, bringing forward plans to cut costs by removing unnecessary spending, reallocating any unused resources, and optimizing rates for mobile wireless plans.
Tangoe handled the administrative work, monitoring the usage of 4,500+ mobile devices and adjusting plans, discontinuing services at closed offices and for devices no longer in use, disputing all incorrect charges, and working with IT to upgrade Plain Old Telephone Systems (POTS) lines.
Most of the manufacturer’s cloud infrastructure costs were deemed necessary, however the Tangoe team didn’t stop there. Tangoe worked with the cloud service provider to review available discounts and ensure long-term commitments would generate the highest payouts. Once the discounts and reserved instances were applied, the manufacturer saved another significant amount of money.
