GUIDES

What is Unified Endpoint Management (UEM)?

Smartphones, laptops, tablets, IoT devices…enterprises manage lots of endpoints nowadays. How do you know what’s on your network at any given point? Whether a device is corporate owned, personally owned, or part of Device-as-a-Service (DaaS), if it’s connected to a corporate network system it’s a way for threat actors to find their way in. Recently, it was reported that hackers infected millions of smart toothbrushes with malware in order to carry out a massive cyber attack against a Swiss company.  

This is the world we live in. Is your organization prepared? With Unified Endpoint Management (UEM), it is because all endpoints are managed uniformly leaving fewer security gaps.  

UEM is a comprehensive approach to mobile security that empowers IT teams to take full control of every end-user device, ensuring consistent management and oversight across the entire corporate fleet. All devices – regardless of brand or operating system – can be monitored and administered seamlessly from a single platform. Security protocols are standardized across the board, ensuring a streamlined and efficient approach that’s airtight against cybersecurity threats. 

What are the Benefits of Unified Endpoint Management Solutions?

Overall, more than 40% of data breaches trace back to unsecured endpoints. You would think this means businesses have ironclad endpoint protection, but a study recently conducted in the UK found that 70% of companies can’t ensure every device has the same level of protection and 65% can’t guarantee visibility end-to-end. In another study, half admit their endpoint management security is virtually non-existent.  

Business Continuity: Every endpoint within your organization needs to stay connected and online in order to deliver business continuity. UEM answers this call, maximizing protection and operational efficiency.

Complete Control in one Place: A truly unified approach puts you firmly in the driver’s seat to supercharge IT operational efficiency, transform security, and cut through the complexity of handling a diverse fleet of device types and operating systems.

Standardized Security: UEM enforces consistent security policies across all endpoints. This includes real-time monitoring, rapid threat detection, and fast patch deployment and application software updates – all while ensuring regulatory compliance every step of the way.

Proactive Defense: UEM is always on guard, spotting potential vulnerabilities and threats in real-time so your team can snuff out risks before they escalate. Remote management capabilities make it even harder for threat actors to get in, allowing you to handle patches, updates, and configurations anywhere, anytime, on any device.

Better Lifecycle Management: A recent study found that 100% of companies struggle with device lifecycle management in today’s vast mobile landscape. UEM enables teams to manage each device across its entire lifecycle, despite the variety and complexity of devices that must be managed. UEM can also extend the lifespan of devices by ensuring they’re properly secured and maintained throughout their use.

Bottom-Line Savings: UEM cuts down the cost of maintaining multiple systems, licenses, and training for different platforms. Studies show some can save anywhere from 20-40% or more while simplifying and improving your operations.

Unleashed Productivity: UEM gives IT teams the ultimate gift: time. Time that was previously lost to manual tasks like setting up devices and troubleshooting, now freed up to focus on driving growth and innovation.

Features of an Effective UEM Solution

Comprehensive Management: All your organization’s devices across different platforms like iOS, Android, Windows, and macOS are managed from one single, easy-to-use dashboard.

Security Policy Enforcement: You should have the ability to apply consistent security policies to every device, no matter what.

Remote Device Management: Whether your devices are in the office, at home, or across the world, you should be able to configure, update, troubleshoot, and even remotely lock or wipe devices when needed.

App Management: Like device lifecycle management, you should be able to handle the entire application lifecycle with ease – from deploying a new app to removing it. Only secure, approved apps make the cut, keeping everything safe and streamlined.

Real-Time Monitoring and Reporting: There should be real-time insights into the status, security, compliance, and performance of every device – plus detailed reports and analytics to help you spot issues or vulnerabilities early.

Compliance Management: Enforcing policies, generating reports, and ensuring devices follow secure data handling practices – all par for the course.

Automated Updates and Patching: No more worrying about outdated software or missed security patches. An effective UEM solution automates these, keeping all your devices up to date with the latest patches and security fixes.

Identity and Access Management (IAM): Effective UEM solutions can integrate with IAM systems to ensure seamless, secure access. Whether it’s Single Sign-On (SSO), Multi-Factor Authentication (MFA), or role-based access control, you can manage who accesses what with ease.

AI and Machine Learning: AI-powered rapid response capabilities are vital for countering emerging threats fast.

Device Lifecycle Management: Many UEM solutions are paired with management services to help track the complete lifecycle of every device within your organization — from procurement to decommissioning and recycling. Specifically look for a UEM solution that simplifies and streamlines the process of acquiring corporate devices while maintaining control over orders and costs.

How Has UEM Changed and Developed with New Technology?

UEM is an evolution of Mobile Device Management (MDM), which later led to Enterprise Mobility Management (EMM).  

  • MDM laid the groundwork for mobile management, providing a solution specifically designed to help companies manage and secure their mobile fleets at the device level.
  • EMM extended this functionality by integrating mobile device management with more advanced mobile app management and content management capabilities.
  • UEM recognizes the need for a unified approach to endpoint management, offering a single solution for comprehensive security and compliance across an increasingly complex, mobile-driven landscape.

Now, let’s look at some ways that UEM has evolved to meet new demands in a fast-paced world of tech. 

As the cloud continues to grow, more companies are embracing cloud-based UEM for its key benefits: streamlined deployment, enhanced scalability, seamless remote management, and greater integration and flexibility – all crucial for managing diverse and growing device fleets. 

UEM has evolved alongside the threat landscape, offering stronger security features including multi-factor authentication (MFA), device compliance checks, and real-time threat detection and response. UEM has also become tightly integrated with Zero Trust security models, which assume no user or device is inherently trusted – even if inside the corporate network. 

The rise of AI has spilled over into UEM in the best way, enabling platforms to automate routine tasks like software updates, patch management, and even device provisioning while predicting risks and anomalies with less human oversight.  

Don’t forget about compliance automation. Your UEM solution should use AI to automatically and continuously check mobile devices for compliance with policies and take action if they’re not.  

Why UEM is a Must-have for Your Workplace

Empower Your Mobile-first Workforce

Nearly everyone today uses mobile devices for work. UEM sets the gold standard for managing, securing, and configuring these devices. It ensures employees can access apps and data seamlessly while keeping corporate information safe from threats like theft and data breaches – all while maintaining full compliance. If your employees use mobile devices for work, UEM delivers the most robust protection for them.

Enhance Your BYOD Policy

In a world where two-thirds of people use a personal device for work, UEM helps companies breathe easy with comprehensive management and security for Bring Your Own Device (BYOD). By separating personal and corporate data, enforcing encryption, and setting up password requirements, UEM ensures sensitive company information is fully protected. If a device is lost or an employee leaves, UEM enables a remote wipe of corporate data to prevent leaks.

Simplify Remote and Hybrid Work

A lot of IT teams work remotely or as part of a hybrid model, splitting their time between home and the office. With UEM, teams can manage all devices easily whether they’re in the office, working from home, on the road or anywhere else. It doesn’t matter where end-users are, either. UEM ensures access to company resources no matter where a device is located, keeping security policies consistent across the board.

7 Reasons to Choose Tangoe for Endpoint Management Security

1

Proven Track Record in Endpoint Management: Tangoe handles 14M devices on behalf of its clients — more devices globally than any other provider in our industry.

2

More than just Software: Tangoe’s UEM includes end-to-end services, from design and integration to implementation, configuration, real-time monitoring, and compliance — all in one platform.

3

Professional Services: Let our experts help design and implement your perfect solution, including UEM platform migrations and device migrations.

4

Managed Services: We’ll help offload the work of administering and securing your devices across every phase of their lifecycle.

5

You Choose: Tangoe offers UEM as a standalone solution as well as part of our broader mobility management solutions, allowing you to leverage the technology and setup services regardless of who handles lifecycle management.

6

Sweeping Compatibility and Integrations: Tangoe’s UEM services work with all mobile device operating systems and major management systems, creating a fully integrated environment for maximum speed and efficiency.

7

Unmatched Security and Compliance: Our UEM platform has the best of the best for top-tier security and compliance. This includes AI-powered detection and response, security health checks founded in NIST and CIS best practices, and policies based on identity and user roles – ensuring zero-trust.