BYOD

Managed Mobility
Services for BYOD

End-to-end fully managed service

Gain Visibility and Control of Employee-Owned Devices

Managing devices can be more complex under a bring-your-own-device (BYOD) model. When you need an accurate inventory coupled with services to track mobile security, monitor compliance, administer employee stipends and reimbursements, as well as bring visibility to costs, Tangoe stands ready to serve. Whether your entire fleet is BYOD or a mix of corporate- and employee-owned devices, you can take advantage of Tangoe’s Managed Mobility Services.

Management Services for All Your BYOD Needs

Program Management

Let Tangoe Manage Your BYOD Program from Start to Finish

Govern Devices and Eligibility:
Create permissible device and use policies leveraging Tangoe’s expertise in managing 14M devices and administer BYOD programs without overburdening your internal resources

Empower Global Productivity:
Establish unique programs domestically and around the world to enable your global workforce

Customize Your Control:
Restrict the type of acceptable devices, creating an approved list allowed to be enrolled and limit or enable eligibility based on user role, department, group or use case

Oversee Enrollment:
Ensure employees agree to BYOD policies, monitor program enrollment by user, and use workflows and automation to speed enrollment and any necessary approval processes

Reduce Compliance Risk:
Track enrollment of BYO devices into your Unified Endpoint Management system(s), ensuring compliance with security and corporate policies

Make Unenrollment Automatic:
No-touch automation handles program expiration when employees leave the organization

Policy Agreements

Automation Ensures Users are Eligible and Agree to Acceptable Use Policies

Put Controls in Place:
Automated policy acceptance processes put controls in place before devices are enrolled in BYOD programs while endpoint management systems enforce acceptable use policies

Enforce Your Policies:
Flexible approval processes are built to your business needs, ensuring employees are eligible and sign-off is complete before employees and devices enter the program

Keep Everything in One Place:
Eligible employees enroll in BYOD programs directly within the Tangoe One Mobile platform, keeping all information in one unified platform

Streamline Next Steps:
Automated communications confirm program enrollment and facilitate next steps, including configuring devices in mobile device management or Unified Endpoint Management system(s)

Simplify Compliance:
Granular reporting capabilities ease the burdens of security audits and regulatory compliance

Endpoint Management

Take Charge of Your BYOD Fleet with Fully Managed Services

Comprehensive Enrollment Services:
Let Tangoe configure devices, profiles, security settings, and applications using comprehensive enrollment and unenrollment services

Device Monitoring and Compliance Management:
Reduce cybersecurity risk with monitoring and management that ensures devices are always in a known, compliant state

Uniform Approaches to Security:
Enforce security policies uniformly across your fleet and perform health checks founded in NIST and CIS best practices

Data Access and Behavior Controls:
Restrict access to risky applications and control data access and user behavior, ensuring security best practices are followed

Visibility and Tracking:
See every device everywhere, tracking BYOD devices, users, applications in use, and application update status

Inventory Management:
Keep your device catalogs, records, and details up to date with inventory management services

Device Repairs and Maintenance:
Complete lifecycle management services are available through Tangoe’s Logistics services


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Help Desk Support

Protect your Business Continuity and Productivity with Technical Support from Tangoe

Give Employees All the Help They Need:
Tangoe offers Tier 1, 2, and 3 support technicians

Make Tech Support Easily Accessible:
Omni-channel services are available via phone, email, chat, self-service

Speak the Language of Your Global Business:
Tangoe offers live support in 11 languages to support your global workforce

Offer Help for Every Device in Your Fleet:
Tangoe supports virtually any device type and operating system, supporting both BYOD and corporate-owned devices

Enable After-Hours Assistance:
Help Desk technicians are available 24/7 x 365 offering “follow-the-sun" services

Deliver Superior Service Experiences:
Tangoe’s service level agreements include first-touch resolution and more


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Stipends & Reimbursements

Offload the work of repaying employees for their BYOD devices to gain efficiencies in financial management and speed payment processes.

Payments Your Way:

Tangoe issues employee stipends or reimbursements according to your business rules

Accuracy Assurance:

Validate expenses against your corporate policies, track payments, and reconcile fleet information to reduce manual errors

Immediate Visibility:

Upon program enrollment, dynamic reimbursement features show the user’s eligible reimbursement amount, if any

Services in Sync with Your Business:

Integration with your HR, finance, and IT systems keeps Tangoe aligned with your evolving workforce and security or corporate policies

Simplified Cost Allocations:

Automated cost allocation processes pass mobile expenses back to their associated departments and business units

4 Solution Options for Stipends & Reimbursements

BYOD Model Employee bring their own device Device registered in BYOD program Employee brings their own Plan/Line Device/Line is transfered to the Corporate Plan Expense Management included Tangoe provides direct reimbursment of the stipend to employee's carrier* Tangoe provides monthly stipend reporting to the employer
Fully Managed
Corporate Managed with Direct to Carrier Reimbursment
Corporate Managed with Stipend
Corporate Managed without Stipend
*Supported in the US with AT&T, Verizon and T-Mobile

Switching from BYOD to Corp-Liable?

More than 80% of companies say they will switch their device ownership strategy in the future. Whether you’re looking for a mobile technology consultant to help you map a multi-vendor cost comparison or a tactical team to procure and deploy a fleet of new hardware, Tangoe can support your transition.

CASE STUDY

Financial Services Institution Turns to Tangoe for BYOD

See how one company made a smooth transition, rapidly deploying 7,000 secure smartphones for their hybrid and remote workforce.

Why Choose Tangoe as Your BYOD Partner?

14M

Devices Managed

400+

Carrier Integrations

$15B

in IT Spend Under
Management

Additional Mobile Services

Logistics

Scalable Mobile Provisioning 

Endpoint Management

Secure and Manage Your Mobile Fleet

Help Desk

Expert Help, Anywhere, Anytime

Mobile Expense Management

Master Your Mobile Costs

Tangoe for Apple

Apple Device Management Made Easy

Mobile Buyback & Recycling

Get Cash Back on Every Device

BYOD

Manage Employee Owned Devices