Eliminate
complexity
Mobile Device Management Provider of the Year
Management Across the Device Lifecycle
Eliminate the manual work of administering devices with Tangoe’s Logistics services. Sourcing warehouse facilities located around the world work with an ecosystem of carriers and partners, helping you offload mobile operations across every phase of the device lifecycle. Our Logistics solution is completely streamlined and customized to follow your business rules and practices. Trust the company managing 14M devices to procure orders, prepare and ship devices, and coordinate returns, repairs, replacements, and recycling too. Bundle Logistics services with any with any of Tangoe’s Managed Mobility Services for a comprehensive solution.
Procurement: Hardware and Service Orders
Automation that Saves You 45 Minutes Per Order
Bulk Orders from Your Mobile and Procurement Teams: Tangoe’s administers bulk hardware and data service orders using our advanced purchasing platform, which streamlines quote-to-order procedures through vendor integration and automation. Configurable catalogs can also guide orders according to company policies.
Individual Orders from Employees: Tangoe’s Mobile Store offers a self-service ecommerce platform that gives employees the purchasing power they want while mobility managers can maintain control over all orders placed. Every purchase is submitted to Tangoe directly for swift fulfillment.
Orders from Your IT Department: Tangoe One Mobile solutions are integrated with your IT management systems, like ServiceNow, Jira, and others, so mobile order request data flows directly to Tangoe’s logistics warehouse for immediate action.
Accelerated Systems Keep Mobility Moving Forward
Automated Order Approvals: Automated routing accelerates order approvals, reducing manual processing. Workflows and notifications enable seamless coordination internally among your employees and financial approvers, but also between your business and the selected vendor. Additionally, customizable business rules and cost thresholds allow automatic approvals for low-risk purchases and recurring orders.
Service Changes: Tangoe’s solutions are also integrated with your IT and HR systems, so IT service requests and employment status information (new hires and separations) flow directly to Tangoe’s experts. Streamlined workflows handle device returns, disconnections, and carrier changes to free your team from the burdens of day-to-day management.
Save 2 Days Per Month Per Vendor
Tangoe works with you to define and maintain an approved list of devices, accessories, and services that employees can request or purchase from each mobile vendor catalog. Employee entitlement lists can be customized for each employee, department, or work group. Pre-approved devices and preferred carriers also help control costs.
Enhance Service Continuity with Real-Time Visibility and Reporting
Orders are shipped directly to Tangoe’s global logistics warehouses, which handle all the equipment in your stock and keep your inventory data up to date. Real-time reports and complete visibility keep you in touch with supply and demand.
Hot-Stock Program Transforms Mobility for Financial Consultants
When a Fortune 500 wealth management firm needed to ensure its field consultants received replacement smartphones as soon as humanly possible, Tangoe delivered. Today, the company has minimized downtime and maximized consultant productivity with a “hot-stock” program of preemptively activated smartphones. Tangoe was instrumental in transforming their business continuity.
Compatible with All Your Devices
Tangoe works with smartphones, tablets, laptops, PCs, watches, IoT devices, mobile broadband devices, Bluetooth compatible peripherals, and more. We procure hardware, software, and services across global providers, and our automated ordering platform is integrated with more than 400 hardware vendors and service providers for faster results.
- Apple, Apple Business Manager, AppleCare for Enterprise
- Samsung, Android, Google
- Dell, Lenovo, HP, Zebra, Honeywell
- And many more
Tangoe Mobile Store
Welcome to the Tangoe Mobile Store, where purchasing convenience meets process efficiency. Want to deliver a seamless experience for device procurement and order governance? Tangoe makes it easy for employees to acquire corporate devices while executives can maintain control over orders and costs.
Provisioning: Kit, Configure, Deploy
Kit
Package all equipment including chargers, screen protectors, and other accessories
Configure
Deploy
Reconcile
Data synchronization ensures accurate information for phone numbers, users, IMEI, etc.
Set Up
Tailored instructions and setup wizards simplify activation and are backed by Help Desk services
Inventory Management
Can’t account for your growing fleet? Leave the management of your inventory to us. Tangoe maintains visibility over all devices in stock and in use – no matter where they are, who the service provider is, or who owns the device. Here’s what you can expect.
- Record device details including serial numbers, models, owner, status, and more
- Track the fleet size, device location, unrecovered devices, costs, and more
- Monitor device usage, compliance, lifecycle stages, changes and trends
- Manage devices, accessories, orders, catalogs, and day-to-day administration
- Comply with regulations – recordkeeping and auditing enable proof of compliance
Customizable Logistics with Enterprise Scalability
Every company is different, which is why Tangoe has built-in flexibility so our workflows can take the shape of your business. Fully customizable forward and reverse logistics are available across every phase of the device lifecycle, and scalability is our middle name. With 14 million devices under management, SOC2 Type 2-compliant logistics facilities, and some of the world’s largest retailers and manufacturers already in our client base, we have the resources, capacity, and expertise to scale with growing fleets and support multi-national enterprises.
Upgrading Your Fleet or Moving Away from BYOD?
Keep pace with emerging technologies and simplify the transition from a BYOD to corporate-owned model. Tangoe offers a one-time tech refresh service to upgrade your existing hardware or help you deploy an entirely new fleet replacing employee-owned devices. See how we delivered 38,000 devices in 4 months or how we upgraded 53,000 tablets for 3,500 retail stores.
Why Trust Tangoe for Endpoint Management
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