Working with hundreds of enterprises each year, the Tangoe Advisory Services team amasses tremendous insights into market and pricing trends. This is our second annual report where we share what we’ve learned in order to provide you guidance in maximizing your IT budget. Rest assured, there is a depth of detail behind each one of the findings below that can give you specific information on carriers, geographies, and products. Ready to unlock those details and specific insights you need to achieve your business outcomes? The Advisory Services team can be engaged to help consult you.
400+
consultants w/
250+ years
experience
60
hours of staff
augmentation
delivered
15%-30%
avg. savings
identified
$35B
database of
spend
400+
consultants w/
250+ years
experience
60
hours of staff
augmentation
delivered
15%-30%
avg. savings
identified
$35B
database of
spend
Customers are receiving better rates. While MPLS port pricing at the best levels, has leveled off, more companies are able to achieve this better level of pricing
Domestic Internet has stopped the steep decline – Pricing is becoming more commodity based than value based as businesses have more and more options for IP connectivity
Experienced declines in pricing as competitive options increased
Pricing remains flat however gaining a deep understanding of the plans, features and utilization against it will unlock savings potentials. Move to unlimited has taken hold as video calls increase driving up data usage. Carrier imposed surcharges continue to rise and have a material impact on costs. Outside of the US, we see continued declines in pricing and by country, new tariffs imposed.
Pricing is flat to declining in all aspects of cloud (IaaS, SaaS and UCaaS) however costs are dramatically on the rise and enterprises need to get a handle on their entire cloud purchases and utilizations
Move off legacy services ASAP (POTs lines)
Leverage an ITEM solution to help manage multiple providers in SD-WAN model, cloud (IaaS and SaaS), and mobile.
Evaluate mobile features as well as pooled/tiered plans which should drive savings despite the carriers trying to push unlimited plans.
Get cloud costs under control – and in order to simplify this, a Cloud Expense Management platform can be deployed across all cloud assets to monitor and adjust in real time using a single platform with one dashboard.
Need expert advice on carriers, rates and contract terms or support in your digital transformation initiatives, then reach out to the Tangoe Advisory Services team.
